General Troubleshooting for display issues

Modified on Wed, 3 Apr, 2024 at 11:07 AM

            Display Issues in your account
      
            

Why is my account not loading or displaying windows correctly?


If your browser is having trouble displaying a window in Campaign Cloud/Advenda, try logging out of your account, closing down your internet browser, then re-launch and login again.


A fresh session should clear the issue, but if you are still having trouble, try a 'hard refresh'.

Hold down the 'Shift' key on your keyboard and click the refresh button on your Campaign Cloud/Advenda browser tab .



Please e-mail us with a full screenshot if the problem persists after trying both of the above troubleshooting solutions.

support@campaigncloud.com.au


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