Community Questions

Uploading a Headshot
How do I upload an Agent Photo? E-mail the hi-res JPG file to support@campaigncloud.com.au for our team to upload. Make sure to include: Agent Full...
Wed, 13 Mar, 2024 at 2:51 PM
Floorplan Cropping on Artwork
Why is my floorplan image cropping on my brochure template? If you have uploaded your floorplan or siteplan as a JPG image file, the system will automatic...
Wed, 13 Mar, 2024 at 2:51 PM
Re-Ordering Artwork
How do I re-order my artwork from last time? Placing a re-order can be done via your Ordering tab. Select 'Add/Edit Orders' > Add to Cart...
Wed, 13 Mar, 2024 at 2:59 PM
Unable to Approve and Close
Unable to 'Approve & Close' my Artwork                                    Why can't I approve my artwork even though there are no errors? ...
Mon, 18 Mar, 2024 at 9:14 AM
Download In-House Artwork
How do I download my In-House Brochure? After approving your in-house product, you should have the option to download the Hi Res PDF from the Order Detail...
Thu, 21 Mar, 2024 at 12:23 PM
General Troubleshooting for display issues
            Display Issues in your account                     Why is my account not loading or displaying windows correctly? If your browser is havin...
Wed, 3 Apr, 2024 at 11:07 AM
Logging in
Do I have a Campaign Cloud or Advenda account and how do I login? Please e-mail us with the below information: Which agency are you from?  If multi...
Wed, 3 Apr, 2024 at 11:11 AM
I can't login to my account, please help
Can you first try logging in via the below website instead:  https://www1.advendapro.com.au/  Using your Campaign Cloud username and password on this w...
Fri, 17 May, 2024 at 9:39 AM
Property - I can't end my campaign
First check if you have any existing orders still showing 'proofing by client'. If so, open the order form and delete these items, once removed, you ...
Fri, 17 May, 2024 at 9:37 AM